Helpdesk automations
With EngageBay’s intelligent helpdesk automations, you don’t have to sort your helpdesk tickets manually anymore. The service automations software organizes all helpdesk tickets based on conditions you define, such as the source of your tickets, the subject of inquiry, the deals that the tickets are related to, or the companies that are generating the inquiries, and so on. Use predefined conditions or create your own custom automation pipelines.