From identifying new opportunities to delivering customer happiness
With EngageBay's best contact management software, customers now have multiple ways to interact with businesses. The contact management software allows you to connect with your customers through many more channels than was possible earlier, all while centralizing information that empowers your sales team to have contextual, meaningful engagement and communication with your prospects.
Get real-time updates on your contacts by tracking their activities on the timeline, based on their behavioral patterns. Enable your team to get in touch with high potential prospects at the right instance by giving them access to the complete customer journey and help them make informed and wise decisions for increased conversions, and great customer experience. Our best contact management software does just that for your business!
With EngageBay's contact management software, have access to complete customer profiles: their contact details, their recent and past interactions, interests, engagement patterns, response rates, social presence, call notes, task history, all on a single page using the 360-degree contact view. Having all details pertaining to a contact in a single view is vital at all times for sales teams to achieve their targets.
Contacts scattered everywhere? No worries. With the integrations we offer, you can easily use tools like Google, Office 365 and a host of other platforms to import your contacts in just a few clicks. With EnagageBay’s contact management software, you can also import contacts from a CSV file in no time.
Manning multiple mailboxes is tedious and always comes with the possibility of something slipping through. Integrate all your email accounts with EngageBay and manage emails from a single inbox. EngageBay can be integrated with Gmail, Office 365, or any other IMAP service. Two-way sync offered by our contact management software gives you the edge to stay on top of all customer interactions with your team.
Allow your teams to stay in touch with high potential customers in real-time by giving them visibility to the complete customer profile such as their web activities, email responses, open and click rates, and a lot more. This single unified view of all customer activities available on our contact management software helps your team increase their efficiency. Reach out better!
According to Forbes, 90% of CEOs believe their customers have the greatest impact on their business. And yet, so many companies still don’t have a well-defined customer management strategy.
According to 2020 data from inbound marketing service IMPACT, in 2020, more than 60 percent of marketers identify their main challenge as lead generation. Perhaps your company is in much the same boat, especially when it comes to sales lead management.
In using customer relationship management or CRM software, you feel like you have a fairly good grasp on the satisfaction and buying behaviors of your customers.
With 2020 about two months underway, you may still be finessing your approach to better sales and marketing for the year.
Customer relationship management or CRM software provides insights into your customers that let you market to them effectively.
Small realtors or real estate agencies rarely have the luxury of services of a professional secretary. How do they manage multiple affluent clients – all with different requirements and in need of personalized service?
The customer is KING and your relationship with them is important to drive your business growth, prosperity and success.
You don’t know where the year went, but somehow, 2021 is almost here. One area you want to focus more on for the first quarter of the coming year is your company’s sales strategy.
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