EVERYTHING YOU NEED TO KNOW ABOUT CRM INTEGRATION
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
From identifying new opportunities to delivering customer happiness
Build comprehensive profiles for each of your contacts from multiple touch points such as contact information, communication history, social media profiles, personal interests, points of engagement, lead scores, and related tasks and notes. Have access to all of this information on a single view page. Get a 360-degree customer view on a single screen.
In today's cloud-centric environment, make sure that all your teams can access, view and update any information for every contact. Equip your sales reps with all the historical data, lead score and query actions of any contact, right at their fingertips.
EngageBay has a profile page for each contact, which includes their web, email, social media and other information. Let the software help you improve engagement, inform follow-up activities, and determine if the moment is right for making a sales pitch or a service call. Use this data for better personalization and convert more leads.
Automatically enrich customer information by adding your contacts' social media profiles. Our system pulls in the data from social channels and keeps it ready. Be empowered with accurate customer data!
Every contact interaction is tracked and updated in real time. And this single, unified source of information helps in data upkeep, producing cleaner, more accurate data to work with.
With a single source of information, you can capture more data and gain deeper insights quickly. This exponentially reduces the time-consuming overlap of separate teams working in isolation on the same information about the same contact. Your teams can now focus more on high value tasks and less on data entry. Convert faster!
Want to learn more? Read our comprehensive blog posts
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
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